Our office is open to maintain essential business functions and provide legal services.  We are committed to the safety and well-being of our Firm, clients, business partners and the community at large. At this time we are asking members of the public to please call ahead before attending our premises. 

Our Client Service Charter

(For all General Inquiries and/or General Information about Our Firm) 

What You Can Expect From Us:

  • A response to an e-mail, text, web or social media submission regarding our general services within 3 regular business hours.
  • A response to a telephone call/message regarding our general services within the same working day.
  • Every response, whether written or verbal, will be polite and courteous.
  • To be able to contact us during our office hours of 9:00am to 5:00pm Monday to Friday.
  • The telephone to be answered quickly, politely and efficiently.
  • Our communication to be straightforward and transparent with explanatory documentation in plain English.
  • The corporate website to be informative, easy to navigate and written in plain English.

Visitors with a scheduled appointment to our office will always be greeted and made comfortable by a member of Our Client Service Team.  Those without an appointment will be treated in the same manner.

Our Client Service Network

Direct Local: (905) 526-9800

Toll-free: 1-866-526-9800
Direct Local Text Line: (905) 526-9800
Fax: (905) 526-0732
General Email: contact@rossmcbride.com
Hours of Operation: 9:00am -5:00pm

For General Inquiries and General Information:

Client Service Representatives

Josie Gentile – Direct Line: (905) 526-9800
Annette Pennessi - Direct Line: (905) 526-9800

For General Inquiries, Information and Community Service Initiatives and all Media inquiries:

General Manager

Tim R. Parker

Direct Line: (905) 572-5805


Our Practice Group Operations (PGO):



  • Business Litigation
  • Estate Litigation
  • Commercial Litigation
  • Criminal Litigation
  • Civil Litigation


  • Employment and Labour Law
  • Human Rights Law
  • Family Law
  • Personal Injury Law
  • Estate and Trust Law


  • Business Law
  • Corporate & Commercial Law
  • Real Estate Law
  • Tax Law
  • Charities and Not-For-Profit Law